Cancellation & Refund Policy
Cancellation
- Once an order is placed it cannot be cancelled as it is sent for processing immediately. Your personal preferences changed in the course of time, cannot serve a reason for refund or chargeback.
- As we at svirtzone.com keep up high interactions with our clients and carry out the entire process with their approval thus there is no provision for any kind of full or partial refund. We clearly mention here that the paid amount would not be refunded in any circumstances.
Late / Non-Payment
- In cases of re-activation of cancelled accounts, Rupees 2000 would be charged as administrative fee. If your account gets overdue by 7 days all technical support would be rescinded. If your account gets overdue by 14 days, your site and other services will be suspended. If your account gets overdue by 30 days, your sites and data would be deleted from all our systems. We will try our best to contact you, by all the possible means, yet it is your (client's) responsibility to keep up accurate and updated details, like address, contact and billing information etc. In case of Credit Card Charge-back and reverse the transaction, your account would be terminated and all your websites, data, details, emails etc. would be immediately deleted.
Payment and Refund Issue :
- All the payments would be accepted on standard modes set by Svirtzone. As we at Svirtzone keep up high interactions with our clients and carry out the entire process with their approval thus there is no provision for any kind of full or partial refund. We clearly mention here that the paid amount would not be refunded in any circumstances. Once an order is placed it cannot be cancelled as it is sent for processing immediately. Your personal preferences changed in the course of time, cannot serve a reason for refund or chargeback. If Svirtzone under special consideration in certain cases decides to refund any amount then it would assign 48 hrs for shift of the site, domain etc. All the necessary usernames & passwords for FTP / Domain etc. would be provided for smooth shifting to the service provider or you (if you decide to though we strongly recommend that you go with a professional service provider). The company will not provide the content through any other media such as CD, pen drive, movable drives etc. to avoid unwanted complications and technical issues. On provision of this information, you would be solely responsible for the login information as well as content of the sites so provided. All payments for services Svirtzone have to be made in favour of "Svirtzone" only. We have not authorized any individual or organization to collect payments in any other name (i.e. any other individual or organization name) for any services rendered by Svirtzone. You are informed that under no circumstances will Svirtzone be liable for any damage caused in your business transaction to such fraudulent individuals or organizations.